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The MSMEC Board of Directors and Staff wish you a safe and Happy Memorial Day Weekend. In observance of the holiday weekend, MSMEC offices will be closed on Monday, May 30, 2022. Offices will re-open on Tuesday, May 31, 2022 at 7 a.m.

 

 

A section of power line providing electricity to the El Porvenir/Gallinas Canyon is to be rebuilt starting on 5/26/2022. The contractor is required to rebuild this portion of line within 30 days. MSMEC will keep consumers informed of the progress.

 

MSMEC prepared a letter with specific dates for each area which was de-energized during the Hermit's Peak/Calf Canyon fire. 

 

Linemen

 

 

Mora-San Miguel

 

Electric Cooperative, Inc. will begin “Summer Hours” on Wednesday, March 30, 2022.

 

Office hours will be: Monday through Thursday from 7:00 a.m. to 5:30 p.m. and closed from 12:00 p.m. to 12:30 p.m. for lunch.

Closed on Fridays!

 

We thank you for your business!

 

The  Human Resource Administrative Assistant and Bookkeeper positions have been filled.  

 

Federal Assistance Available for Renters

 

Federal funding is now available to our consumers who rent. Funding will pay for monthly rent and utility costs. Funding applications are being accepted beginning April 5, 2021. 

 

You may apply online at:

www.RentHelpNM.org or by calling

1-833-485-1334  

 

Program: Frequently Asked Questions

 

You may download the Rental and Utility Assistance Application Here!

 

 

PUBLIC NOTICE

 

END OF TEMPORARY MANDATORY MORATORIUM ON DISCONNECTS OF RESIDENTIAL CONSUMERS (PRC CASE NO.20-00205-UT, FEBRUARY 4, 2021)

 

PRC issued notice on February 4, 2021, the Mandatory Moratorium on Disconnects would terminate upon the end of a transition period beginning the lifting of the moratorium on disconnections in accordance with Rule 410.

 

If you have a past due bill, you are encouraged to contact our office to make payment arrangements. 
 

Please call 575-383-4272 to set up your payment schedule!

 

Please click here for more information!

 

MSMEC IVR Payment System

 

Mora-San Miguel Electric Cooperative, Inc. (MSMEC) has installed an Interactive Voice Response (IVR) system. Dial 575-383-4270 and Select Option 1 to for customer service/make a payment. This automated system will prompt you to enter or say your 8 digit electric account number.  It will confirm the account number and if correct will allow you to access your MSMEC consumer account history or make a payment using your telephone keypad or by speaking your responses.  This system is available in English and Spanish.

 

This system will allow for immediate customer service.  This will aid in responding to calls and consumers to make a payment with no extended hold times.

 

Mora-San Miguel Electric Cooperative, Inc. ha instalado un sistem de respuesta de voz interactivo.  Marque 575-383-4272 y seleccione la opción 1 para servicio al cliente/realizer un pago.  Este Sistema automatizado le pedirá que ingrese o diga su número de cuenta eléctrica de 8 digitos.  Confirmará el número de cuenta y, si es correcto, le permitirá accede al historial de su cuenta de consumidor o realizar un pago usando el teclado de su teléfono o diciendo sus respuestas

 

Este Sistema permitirá un servicio al cliente inmediato.  Esto ayudará a responder a las llamadas y a los consumidores a realizer un pago sin tiempos de espera prologados.

 

 

During the special legislative session on November 25, 2020, $330 million in CARES Act Coronavirus Relief funding was allocated to

address the impact of the COVID-19 crisis in New Mexico.  Included in the funding was $14 million for housing cost assistance.  For more

information and to apply for assistance please click on the link below:

https://housingnm.org/static/covid-assistance

 

 

 

 

 

 

REMINDER: 

Summer Hours begin Wednesday, March 29, 2022 and are from 7:00 a.m. to 5:30 p.m. closed for lunch from 12:00 to 12:30 p.m.

Closed on Fridays!

 

Mora San Miguel Electric Cooperative Management Team

 

 

MSMEC NEW PHONE NUMBERS

To better serve its members, MSMEC installed a new phone system.

Please note our new phone numbers:

575-383-4270 or 800-421-6773 or 888-783-0011

You may select :

  • Option “1” to make a payment
  • Option “2” to report an Outage
  • Option “0” to reach the Operator

 

REMINDER: MSMEC's phone numbers have changed:
MORA - 575-383-4270 / PECOS - 575-383-4220
The area code for both locations is 575.
You may also call us at: 800-421-6773 or 888-783-0011
 
 
 

TO LEARN MORE ABOUT MSMEC'S AUDITED FINANCIAL STATEMENTS, PLEASE CLICK HERE.

 

 

Office Hours:  Monday - Thursday 7:00 a.m - 5:30 p.m.

Closed for lunch from 12:00 - 12:30 p.m.

Closed on Fridays!

 

 

 

If we can be of assistance, please contact our offices:

 

Mora – 575-383-4270/800-421-6773                                             Pecos – 575-383-4220/888-783-0011                                         

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©2022 Mora-San Miguel Electric Cooperative. To provide the highest level of electrical service consistent with efficient and financially sound management principles.

  • Home
  • About Us
    • Board
    • Cooperative Principles
    • Non-Discrimination Statement
    • About Touchstone Energy
    • Co-op Connections
    • Together We Save
  • Services
    • Billing & Payment Options
    • Rebates
    • Meter Access
    • Charges & Rules
    • Forms
    • Capital Credits
  • Safety & Outages
    • Safety Quiz
  • Contact
  • Announcement
  • Electric Vehicles
  • FERC Ruling Issue
  • Scholarships
  • Youth Tour