Mora-San Miguel

 

Electric Cooperative, Inc. will begin “Summer Hours” on Wednesday, March 30, 2022.

 

Office hours will be: Monday through Thursday from 7:00 a.m. to 5:30 p.m. and closed from 12:00 p.m. to 12:30 p.m. for lunch.

Closed on Fridays!

 

We thank you for your business!

 

The  Human Resource Administrative Assistant and Bookkeeper positions have been filled.  

 

Federal Assistance Available for Renters

 

Federal funding is now available to our consumers who rent. Funding will pay for monthly rent and utility costs. Funding applications are being accepted beginning April 5, 2021. 

 

You may apply online at:

www.RentHelpNM.org or by calling

1-833-485-1334  

 

Program: Frequently Asked Questions

 

You may download the Rental and Utility Assistance Application Here!

 

 

PUBLIC NOTICE

 

END OF TEMPORARY MANDATORY MORATORIUM ON DISCONNECTS OF RESIDENTIAL CONSUMERS (PRC CASE NO.20-00205-UT, FEBRUARY 4, 2021)

 

PRC issued notice on February 4, 2021, the Mandatory Moratorium on Disconnects would terminate upon the end of a transition period beginning the lifting of the moratorium on disconnections in accordance with Rule 410.

 

If you have a past due bill, you are encouraged to contact our office to make payment arrangements. 
 

Please call 575-383-4272 to set up your payment schedule!

 

Please click here for more information!

 

MSMEC IVR Payment System

 

Mora-San Miguel Electric Cooperative, Inc. (MSMEC) has installed an Interactive Voice Response (IVR) system. Dial 575-383-4270 and Select Option 1 to for customer service/make a payment. This automated system will prompt you to enter or say your 8 digit electric account number.  It will confirm the account number and if correct will allow you to access your MSMEC consumer account history or make a payment using your telephone keypad or by speaking your responses.  This system is available in English and Spanish.

 

This system will allow for immediate customer service.  This will aid in responding to calls and consumers to make a payment with no extended hold times.

 

Mora-San Miguel Electric Cooperative, Inc. ha instalado un sistem de respuesta de voz interactivo.  Marque 575-383-4272 y seleccione la opción 1 para servicio al cliente/realizer un pago.  Este Sistema automatizado le pedirá que ingrese o diga su número de cuenta eléctrica de 8 digitos.  Confirmará el número de cuenta y, si es correcto, le permitirá accede al historial de su cuenta de consumidor o realizar un pago usando el teclado de su teléfono o diciendo sus respuestas

 

Este Sistema permitirá un servicio al cliente inmediato.  Esto ayudará a responder a las llamadas y a los consumidores a realizer un pago sin tiempos de espera prologados.