Skip to main navigation.

Meter Access

We would like to take this opportunity to respectfully request access to your meter. Our meter readers and line crews have been reporting difficulty accessing meters due to locked gates. When applying for electric service with MSMEC, each consumer provided a signed easement granting us access to the electric meter. We must have access for two reasons;

  1. First, if there is an emergency, such as a house fire, we need to have access in order to cut the line from the transformer. This is for the safety of all of our consumers.
  2. Additionally, the meter is the property of Mora-San Miguel Electric Cooperative, Inc. and we require access to read the meter in order to bill for services rendered. As per the New Mexico Public Regulation Commission (NMPRC) ruling 17.5.410.31 MSMEC can discontinue service for each of the following reasons: A utility may discontinue utility service to a residential customer without prior notice in the event of:

“A condition determined by the utility to be hazardous. Residential customer use of equipment in such a manner as to adversely affect the utility's equipment or the utility's service to others; Residential customer's tampering with, damaging, or deliberately destroying the equipment furnished and owned by the utility; (including meters, seals, etc.). Unauthorized use of service provide by the utility. A utility may discontinue service to a residential customer for: Nonpayment of a delinquent account pursuant to 17.5.410.33 NMAC; Failure to post a security deposit or guarantee pursuant to 17.5.410.33 NMAC, as applicable. Failure to comply with the terms and conditions of a settlement agreement or installation agreement entered into pursuant to this rule. A utility may discontinue utility service to a residential customer after three (3) days' prior written notice in the event of the residential customer's Refusal to grant access at reasonable times to equipment installed upon the premises of the residential customer for the purpose of inspection, meter reading, maintenance, or replacement.”

Failure to furnish such service, equipment, permits, certificates, or right-of-way as shall have been specified by the utility as a condition to obtaining service or in the event such equipment or permissions are withdrawn or terminated. Violation of or noncompliance with the utility's rule on file with and approved by the commission.

Please provide us with a key or combination to access your property for the above mentioned reasons. If you have any questions regarding this matter, please contact our office. If we do not receive a key or have access, we have the option of cutting a link in the chain and inter-linking one of our locks. Thank you for your cooperation.

Powered by Touchstone Energy Cooperatives Logo